CineGrid Terms of Service
Last Modified: May 23, 2026
1. Introduction and Acceptance of the Terms of Service
Please read these terms carefully as they contain important information regarding your legal rights, remedies, and obligations. We know it's long.
The CineGrid community is built on trust and respect among filmmakers, cinematographers, and content creators. Disputes are very rare in the community, but if there are any issues, we will always do our best to help our members resolve them quickly and fairly.
CineGrid is an online marketplace platform managed and operated by Antler Production Pvt. Ltd. (VAT No. 621136065) (hereinafter referred to as "CineGrid", "Company", "we", "our", or "us"). CineGrid.net is an online platform that facilitates the listing and rental or purchase of cinema and film production equipment (including but not limited to cameras, lenses, lighting equipment, audio equipment, grip and electric gear, post-production hardware, drones, and other filmmaking equipment), production locations, and related services (collectively, hereinafter, "Listing" or "Listings").
The following terms and conditions, together with any documents they expressly incorporate by reference govern each user's (hereinafter, "you," "your," "Member," or "User") access to and use of the CineGrid website, including any subdomains thereof, and any other websites through which CineGrid makes the CineGrid website available (collectively, "Site"), any mobile applications and application interfaces (collectively, "Application"), and all associated services offered on or through CineGrid.net or by CineGrid (hereinafter collectively, the "CineGrid Services"), whether as a guest or registered User.
2. Modifications to the Terms
We reserve the right to modify the Platform or revise and update the Terms from time to time, at our sole discretion. If we modify the Terms, we will update the "Last Modified" date and send an email notification to Users.
By continuing to access or use our Platform after we have posted a modification, you are indicating that you agree to be bound by the modified Terms.
3. General Terms and Conditions
Eligibility to Use CineGrid Platform:
The Platform is offered and available to Users who are eighteen (18) years of age or older who can form legally binding contracts. By using the Platform, you represent and warrant that:
- • You are at least eighteen (18) years old
- • You can form a binding contract with CineGrid and other Users
- • You submitted accurate and truthful account information
- • You meet all eligibility requirements
CineGrid Account Registration:
To access certain features of the Platform, including listing, requesting, renting, or purchasing equipment, you must register to create a CineGrid account. You may not assign or transfer your CineGrid Account to another party, and you may not register more than one account unless authorized by CineGrid.
Verification Procedure and Profile Badges:
Before listing, renting, or purchasing equipment, you will provide identification information to become a "Verified Member." CineGrid may offer digital badges including:
- • Verified badge
- • ELITE Gold elite rectangle
- • PRO Green pro rectangle
- • RENTAL HOUSE Blue rental house badge
- • 🚚 Vendor delivery truck icon
- • 🏢 Prep space available building icon
4. Descriptions of CineGrid Features
CineGrid Rental
Allows Renters to request and rent cinema equipment from Owners.
CineGrid Purchase (Buy & Sell)
Enables Buyers to purchase equipment from Sellers with offer/counteroffer capabilities.
CineGrid Rental Cart
Aggregate multiple equipment rentals into a single cart with combined pricing.
CineGrid PRO
Bidding system for established rental houses to compete for larger orders.
5. Member Agreements
6. Transaction Charges and Payment Processing
Once a Renter agrees to rent equipment or a Buyer agrees to purchase equipment on CineGrid, we process payment and remit funds to the Owner or Seller. We use third-party payment providers including Braintree, Stripe, and Plaid to process transactions.
By providing payment credentials, you authorize CineGrid and our payment processors to store your payment information for future transactions and charges for any unpaid balances.
11. Listings and Equipment Conditions
Owners and Sellers are responsible for creating accurate Listings that properly describe cinema/film equipment. All photos must accurately represent the equipment being offered.
Replacement Value:
Owners must set an accurate market value for their equipment ("Replacement Value"). This value is displayed publicly and represents the maximum amount owed for repair or replacement of damaged equipment.
13. Taxes
You are responsible for any sales, use, duty, or other governmental taxes due with respect to your transactions. CineGrid will collect applicable sales tax where required by law.
15. Insurance and Loss Damage Waiver
Damage Only Coverage
Basic protection for equipment damage during rental period.
Damage + Theft Coverage
Enhanced protection including theft coverage for cinema equipment.
Key Platform Features
Cinema Equipment
Cameras, lenses, lighting, audio gear
Production Support
Grip, electric, and post-production hardware
Specialized Gear
Drones and specialized filmmaking equipment
16. KYC Verification and Device Permissions
KYC & Identity Verification
To use certain features of the Platform, including vendor registration, account verification, and rental services, you may be required to complete Know Your Customer (KYC) verification. This process is required for compliance, fraud prevention, and risk management.
- • Uploaded KYC documents
- • Government-issued ID images
- • Selfie images for identity verification
- • Live face verification data (liveness detection)
- • Verification status and audit logs
Camera Access for KYC Verification
Camera access is required to facilitate KYC verification processes. This allows you to:
- • Capture photos of government-issued identification documents
- • Take selfies for identity verification
- • Upload verification documents directly from your device
Location Access for KYC Verification
Location access may be requested to verify your location as part of identity verification requirements during the KYC process.
By requesting KYC verification, you grant CineGrid permission to access your device's camera and location services for verification purposes. You may revoke these permissions at any time through your device settings, though this may limit your ability to complete verification or use certain platform features.
Location Tracking for Rental Services
When you rent equipment through CineGrid, you agree to location tracking during the rental period. To protect asset security and operational integrity, we track location data during active rental periods for:
- • Theft prevention
- • Recovery of lost equipment
- • Insurance claim validation
- • Delivery optimization
- • Return verification
- • Dispute resolution and order verification
By renting equipment, you consent to this location tracking as a condition of the rental agreement.
17. Advertisement Click Tracking and Curated Results
CineGrid uses cookies and tracking technologies to improve our advertising services and provide curated search results. By using the Platform, you acknowledge and agree that:
Advertisement & Click Tracking
We use cookies and tracking technologies to:
- • Measure advertisement performance
- • Analyze click behavior
- • Improve search relevance
- • Optimize curated results
- • Enhance personalization
- • Provide analytics to advertisers in aggregated, anonymized form
Curated Results
Our curated results feature uses your interaction data, click patterns, and preferences to:
- • Show you more relevant listings
- • Prioritize results based on your preferences and behavior
- • Improve search accuracy over time
- • Enhance your overall platform experience
Search results may be curated based on your interaction history, preferences, and click patterns. You can adjust search preferences in your account settings, though this may affect result relevance.
Contact Information
General Support
Copyright Claims
Related Documents
By using CineGrid, you also agree to our:
Need Help Understanding These Terms?
Contact our support team for clarification on any section of our Terms of Service.